CharacterMarket.AI Terms of Service
As of: 14 June 2026
These Terms of Service (the "T.O.S.") set forth the legally binding terms for your use of CharacterMarket.AI and/or any of our online channels, platforms, products or services, including all content contained therein ("Services"). Services include any affiliated website to which you may be redirected from CharacterMarket.AI.
The Services are owned and operated by CharacterMarket.AI, registered in Washington state in United States, 3rd Planet from the Sun.
By accessing and/or using the Services you agree to be bound by these T.O.S.. You understand and agree that your access and/or use of the Services is the acceptance of these T.O.S. and of all other policies published on https://CharacterMarket.AI/ and updated from time to time. If you do not agree with these T.O.S. or our Policies, please cease using or accessing our Services.
Our Services are intended as a Market Place for those who Create AI Character, Personas, Lorebooks, ArtWork or other AI related services to display and offer their services as well as to allow Customers ( “users” ) to browse and purchase services from the Creators.
For purposes of the T.O.S., "you" and "your" means you as the user of the Services.
1. General
The CharacterMarket is just that, a Market for Character Cards, Persona’s, Lorebooks, and related Artwork. The Customer may purchase pre-made or custom made Character Cards, Persona’s, Lorebooks, or Artwork
We may de-list (remove) Character Cards, Persona’s, Lorebooks, Artwork, or content at any time at our sole discretion or by legitimate request.
1.1 Account
Parts of our Services may require you to create a user account with an email and password or other available login method ("Account"). When registering and/or accessing your Account, you agree to do so only using your login credentials. You are fully responsible for all activities occurring under your login credentials and Account. Your Account is non-transferrable. You cannot sell, lend, or otherwise share it with any other person, for commercial purposes or free of charge.
By using the Services, you represent and warrant that all information you submit to create a user account is true and correct, you have full rights to submit such information.
You agree to, from time to time as necessary, update any information associated with your Account (including but not limited to, your email, payment information, subscriptions or other supplemental information as the case may be) so that it remains current, accurate and correct at all times. You also agree to protect the confidentiality of your Account and password, and to prohibit others from accessing your account.
You understand and agree that we may require further information from you from time to time, including for example information to verify or re-verify that you are an adult.
Any violation of these T.O.S. or our other Policies may cause your Account to fall out of good standing and we may cancel your user account at our sole discretion.
Meanwhile, we reserve the right to terminate or restrict your account, or otherwise revoke access to the Services, at any time if we, in our sole discretion, have reason to believe or suspect that you have violated the terms of these T.O.S. or other Policies. You agree that we will not be liable to you or any third party for, without limitation, any denial of use of the Services, any change of costs for third party services, fees, or other obligations arising from suspension or termination of your account.
1.2 User Safety
At CharacterMarket.AI, we prioritize the safety and well-being of our users. In using our Services, you should not disclose sensitive personal information, including, for example, financial details, addresses, contact information, or passwords. Seriously don’t.
Users are solely responsible for protecting their personal information and should be aware of potential risks associated with transmitting information online. We encourage users to report any suspicious or inappropriate behavior encountered on the platform, as we are committed to maintaining a safe and respectful environment for all users.
1.3 Warranties
You understand and warrant that:
- a) You are entering into these T.O.S. only on behalf of yourself;
- b) You are of the legal age to form a binding contract with us in the jurisdiction where you live and/or access the Services;
- c) If you are under the legal age in the jurisdiction where you live and/or access the Services, you shall not access or use our Services.
2. Intellectual Property
The intellectual property in the Services and any embedded materials (including without limitation technology, systems, files, documents, text, photographs, information, images, videos, audios, and software, individually or in combination) are owned by or licensed to CharacterMarket.AI. You may access and/or register to view, use, and display the Services and their content on your devices for your personal use only.
CharacterMarket.AI Limited hereby provides you with a license for personal use only. This license does not constitute a transfer of title under any circumstances. This license shall automatically terminate if you violate any of the restrictions or these T.O.S. or other Policies and may be terminated by us at any time.
As a clarification, all intellectual property rights associated with CharacterMarket.AI, including specifc AI characters, platform design, logos, and any proprietary software or technology, are the sole property of CharacterMarket.AI Limited or its licensors. Users are prohibited from reproducing, modifying, distributing, or using any intellectual property without explicit authorization. Any unauthorized use may result in legal consequences.
3. Your Content
You retain your intellectual property ownership rights over your input. We will never claim ownership of your input, but we do require a license from you in order to use it.
When you use the Services to provide input covered by intellectual property rights, you grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to use, distribute, modify, run, copy, publicly display, translate, create derivative works of, or otherwise use your content in a manner that is consistent with our Privacy Notice, including but not limited to using your content in connection with making improvements to the Services and checking for compliance with our Policies. This license includes use of your Content for marketing and promotional purposes.
You give us permission to use your username and other identifying information associated with your account in a manner that is consistent with your privacy preferences, and our Privacy Notice.
4. Restrictions of Conduct and Content
4.1 Rules and restrictions
In accessing and using the Services, you agree to abide by our Community Guidelines, as well as the following rules, restrictions, and limitations:
- a) You will not modify, translate, adapt or reformat any aspect of the Services;
- b) You will not decipher, decompile, disassemble, or reverse-engineer, or otherwise attempt to discover the source code or structure of, the software or materials comprising the Services (except where the foregoing is permitted by applicable local law notwithstanding such restrictions, and then only to the extent that such intended activities are disclosed in advance in writing to us);
- c) You will not interfere with or circumvent any security feature of the Services or any feature that restricts or enforces limitations on the use thereof;
- d) You will not use the Services to gain unauthorized access to our or any third party's data, systems or networks;
- e) You will not use the Services in any manner that could damage, disable, overburden, impair or otherwise interfere with or disrupt our systems and networks or other users' use of the Services;
- f) You will not use the Services in any way that, in our sole discretion, may expose us and others to liability or damages;
- g) You will not use the Services to achieve unlawful ends, to offend others or to commit a crime;
- h) You will not remove, change or obscure any copyright, trademark notice, trademark, hyperlink or other proprietary rights notices contained in or associated with the Services; and
- i) You will comply with all applicable laws in your access and use of the Services, including the laws of the jurisdiction where you live and/or access the Services.
4.2 Incidents and User Actions
CharacterMarket.AI Limited shall not be held responsible for any action taken or choice made by a user following their interactions with AI Characters, Scenario’s or related products.
We do not endorse or take responsibility for any actions, decisions, or consequences that may arise from the user's engagement with the AI Character. Users should exercise their own judgment and discretion while interacting with the AI Character and refrain from engaging in any activities that could potentially cause harm or violate any applicable laws or regulations.
4.3 Content Moderation and Removal
If any control detects anything that violates our T.O.S. or Policies, we access and manually review the flagged content and/or other content associated with the account and take appropriate action. This may include removing content, terminating the user's account or reporting the content to appropriate authorities. See also Section 5.4 below. These measures are implemented to maintain a respectful and secure environment for all users. We strive to strike a balance between privacy and community standards, and we appreciate your understanding and cooperation in adhering to our guidelines.
We reserve the right, but are not obligated, to reject and/or remove any user content that we believe, at our sole discretion, violates any of our Policies. Repeated violations may result in content deletion, account restrictions, blocking from the Services, or other moderation actions in our discretion. Users will not be refunded or reimbursed for moderation actions taken in response to violation of our Policies. See also Section 10.4.3 below.
We may de-list (remove) characters, personas, lorebooks, or artwork, and/or modify or delete features or content at any time at our sole discretion. Users will not be refunded or reimbursed for payments related to such removed or modified characters, features, or content.
If you believe there has been a violation of these T.O.S., please contact us via the "Contact Us", or via email at: support@CharacterMarket.AI.
4.4 Prohibited Content Reporting
We have a zero-tolerance policy for Child Sexual Abuse Material (CSAM). Attempting to displau CSAM is prohibited by law and our Blocked Content Policy. In addition to our other content moderation and removal controls, we report known CSAM to the National Center for Missing and Exploited Children, or other local authorities as appropriate. We are not messing around. If I could kick you in the gnards I would.
5. Blocked Content Policy
Please consult the Blocked Content Policy document.
5.1 Human Trafficking and Physical Abuse
CharacterMarket.AI does not condone human sex trafficking or physical abuse and will report all instances to the proper authorities.
6. Payments
All payments are processed by a third party which is Stripe.
7. Fulfillment policy
7.1 Cancellation
I the user cancels during the creation period or is un satisified
7.2 Access upon cancellation
Upon the cancellation of the contract the user will lose all access to the creation
7.4 Refund policy
If you cancel a contract and there is no dispute your funds will be refunded in 24 hours.
7.4.3 No Refund for Content Removed or Moderation Actions Taken in Response to Violations of our Policies
- You will not be refunded or reimbursed for any previously paid-for content that was moderated or removed for violating any of our Policies.
- You will not be refunded for restrictions on your use of the Services as a result of moderation actions taken in response to violations of any of our Policies.
7.4.4 No Refund for Changes in Platform Content or Functionality
- We may modify or delete features or content at any time at our sole discretion (see Section 1). You will not be refunded or reimbursed for previous payments related to any such modifications or deletions that do not change the core platform or services within the meaning of applicable law.
8. Liability
THE SERVICES ARE PROVIDED TO YOU ON AN "AS-IS" AND "AS AVAILABLE" BASIS AND THE USE THEREOF IS AT YOUR SOLE RISK. WE MAKE NO, AND HEREBY DISCLAIM, ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NONINFRINGEMENT, AND TITLE WITH RESPECT TO THE SERVICES, TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW.
WE DO NOT WARRANT:
- A. THAT THE SERVICES (OR THE RESULTS OBTAINED FROM THE USE THEREOF) WILL BE TIMELY, ERROR-FREE, SECURE OR UNINTERRUPTED;
- B. THAT THE SERVICES WILL MEET YOUR REQUIREMENTS; OR
- C. THE ACCURACY, LIKELY RESULTS, OR RELIABILITY OF THE USE OF THE MATERIALS ON OUR WEBSITE, OR OTHERWISE RELATING TO SUCH MATERIALS OR ON ANY RESOURCES LINKED TO OUR WEBSITE.
- D. THAT ANY ERRORS OR MALFUNCTIONS IN THE SERVICES WILL BE CORRECTED.
WE AND ANY OF OUR LICENSORS SHALL IN NO EVENT BE RESPONSIBLE OR LIABLE TO YOU OR TO ANY THIRD PARTY, WHETHER UNDER CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, INDEMNITY OR OTHER THEORY, FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, LIQUIDATED OR PUNITIVE DAMAGES OR ANY OTHER DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFIT, REVENUE OR BUSINESS, COST OF SUBSTITUTE PROCUREMENT, ARISING IN WHOLE OR IN PART FROM YOUR USE OF (OR INABILITY TO USE) THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. UNDER NO CIRCUMSTANCES SHALL WE BE HELD LIABLE FOR ANY DELAY OR FAILURE IN PERFORMANCE RESULTING DIRECTLY OR INDIRECTLY FROM ANY CAUSES BEYOND ITS REASONABLE CONTROL.
9. Governing Law and Dispute Resolution
This T.O.S. shall be governed by and construed in accordance with the laws of the United States of America without giving effect to its conflict of law provisions, regardless of your location.
Any dispute arising out of or in connection with the T.O.S. or other Policies, including any question regarding their existence, validity or termination, shall be referred to and finally resolved by the courts of the state of Washington in the United States of America.
10. Changes to Terms and Policies
We reserve the right to update or make changes to these T.O.S. and/or any other Policies from time to time in our sole discretion, and we may notify you of changes by making the revised version of these documents accessible through the Services, which changes will become effective immediately. Please review these documents periodically to ensure familiarity with the latest version. You can determine when these documents were last revised by referring to the "Date of Revision" at the top of this document. If you do not agree with the revised T.O.S. and Policies, you should immediately stop using the Services. Your continued access or use of the Services after any changes to these documents have been posted means that you agree and consent to such changes.
We may change the platform and scope of Services from time to time, with or without notice. We may also stop or restrict provision of the Services in full or in part toward a certain user, as set out in our T.O.S. and Policies.
11. Complaint Policy
Please consult the Complaint Policy document.
12. Termination and Assignment
These T.O.S. and/or any other Policies will continue in effect until terminated by either you or us. You may terminate these T.O.S. at any time by ceasing your access and use of the Services. We may terminate these T.O.S. and your right to access or use the Services, with or without notice to you, for any reason, including actual or suspected breach of these T.O.S. and any other Policies.
We reserve and retain the rights to assign, transfer or subcontract the Services to any third parties. Notice will be posted on the Services and your continued use or update of the Services indicates your consent.
13. Miscellaneous
If any provision of these T.O.S. or any other Policies is found to be unlawful, void or for any reason unenforceable, that provision will not affect the validity and enforceability of any remaining provision and such provision will be enforced to the maximum extent possible, so as to affect the intent of the parties.
These T.O.S. and other Policies constitute your entire agreement with us pertaining to your access and use of the Services. Any prior or contemporaneous written or oral agreements pertaining thereto are hereby superseded.
We will collect and process your information and technical data in accordance with our Privacy Notice.